Shipping Information

Tax
Local and state sales tax is charged on orders being shipped to addresses in the state of Connecticut.

General
We use UPS to ship all of our orders.
We ship Tuesday thru Friday.
Sweet & Simple ships all packages from our bake shop in Fairfield, Connecticut via United Parcel Service (UPS). Customers may choose from Ground, 2nd Day Air Saver or 3 day Select. All of our cookies and brownies are baked from scratch to order and will be shipped within 2 business days from when you placed your order. If you live in the Northeast, ground shipping is preferable. If you live further away, we suggest 2nd Day Air Saver or 3 Day Select to ensure that your baked goods arrive fresh.

Shipping Addresses
Currently, we are unable to ship to Alaska or Hawaii, to P.O. boxes, APO addresses or outside the United States.
Please provide us with a street address. Do not forget to include a suite or apartment number when necessary.

Signature Waivers
We would prefer that all shipments be shipped to an address where a person can sign for the delivery. In the event that the person you are shipping to has a "signature waiver" on file with UPS, Sweet & Simple is not responsible if the package is lost, stolen or damaged by lengthy exposure to the elements.

If you have a special request, please contact us at info@sweetandsimple.com and we will do our best to accommodate you.

Shipping charges (per package):
Merchandise Total Ground 2nd Day Air Saver 3 Day Select
$20.01-$30.00 $8.99 $19.99 $16.99
$30.01-$40.00 $10.99 $22.99 $19.99
$40.01-$50.00 $12.99 $25.99 $22.99
$50.01-$75.00 $14.99 $28.99 $25.99
$75.01-$100.00 $16.99 $31.99 $28.99

Please note that we cannot guarantee a UPS Ground shipping delivery date.

Care Instructions
All of our products are all-natural and baked to order from scratch. The buttery baked goods you’ve just received are fresh and free of preservatives and best consumed as soon as possible. To prolong the freshness, we recommend freezing (for up to a month) or refrigerating (up to 2 weeks) them and bringing the baked goods back to room temperature before enjoying. Alternately, they may be warmed gently out of their cello wrappers in a 350° oven or in the microwave.
If you have any questions, please contact us by e-mail: info@sweetandsimple.com or call the bake shop directly at 203-292-8992. 
Notice!
West Coast Customers: Due to perishable items, 
we recommend 3 day shipping.

 
Thank you
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